Forum Discussion

fancyfeet711's avatar
fancyfeet711
6 months ago
Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...
crinrict's avatar
crinrict
Hero+
5 months ago
You can try the -dx11 switch to see if it doesn't crash with DX11.

Would be interesting to know. You can always switch back afterwards. Mainly interested in the results.

Also if everyone could post their specs, that be great. Helps pinpointing the issue.
  • Brohepsi's avatar
    Brohepsi
    New Rookie
    5 months ago

    @crinrict Here you go! It's higher than I thought it would be. Maybe I'll try out the new DX11

    • Brohepsi's avatar
      Brohepsi
      New Rookie
      5 months ago

      An update from my end: I figured out how to turn on DX11 and was successfully able to remove the wall cabinets with no crashing

      • crinrict's avatar
        crinrict
        Hero+
        5 months ago
        @Brohepsi Thanks for testing.

        I wonder if DX9 has an issue with this Intel Iris chips. So far everyone in this thread has one but it's probably not enough data yet.

  • SimRellEsq's avatar
    SimRellEsq
    4 months ago

    I know my reply is late given that your reply is from September, but I tried the Dx11 switch and received an error message from my computer "the requested operation requires elevation." Somehow I'm not the admin of my own laptop (crazy!). So now I'm having to figure out how to work around that before I can even try the dx11 change. Thank you for the reply. 

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 33 minutes ago