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fancyfeet711's avatar
fancyfeet711
11 months ago
Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...
crinrict's avatar
crinrict
Hero+
11 months ago
@Brohepsi Thanks for testing.

I wonder if DX9 has an issue with this Intel Iris chips. So far everyone in this thread has one but it's probably not enough data yet.

fancyfeet711's avatar
fancyfeet711
11 months ago

@crinrict sorry it took me so long to get back to this! I haven't had any issues since going back to DX11, but here's my dxdiag file anyway, hope it helps!

  • crinrict's avatar
    crinrict
    Hero+
    11 months ago
    @fancyfeet711 Same graphics chip as the others. It seems that chip has some issues with DX9

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