[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

@crinrict I use both the app or the desktop icon interchangeably. I haven't noticed of that makes a difference but I'll see.

**Edit to add: I opened up my game from the EA app just now and had to retype the -dx11 as it had disappeared again, despite being saved yesterday.

Hello all,

If any of you are still encountering this on the latest game version (without mods) would you be willing to share your save file(s) with us?

If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

Thanks!

Is this issue still being investigated? 

SOLUTION: for those like me - I was unable to use the dx11 workaround. I continued to receive an error with a message that says "The requested operation requires elevation"... I tried running the EA app and Sims4 app as an administrator and still.... NOTHING. I came across this blog on Reddit and it was the only thing that has let me move cabinets without the crash!!!!! I pray it's a permanent fix, but hopefully it will help someone struggling like I was.

"Find where Sims 4 is installed first. The default path nowadays is: Program Files (x86)\EA Games\The Sims 4 but it actually used to be: Program Files (x86)\Origin\The Sims 4. It could be in either one, depending on when you first got the game. Once you find The Sims 4 folder, go into "Game" then "Bin". If you have a desktop shortcut, you can simply right-click it and select "Open file location". This will take you directly the "Bin" folder. You should see in there several files including: "TS4_DX9_x64", "TS4_Launcher_x64" and "TS4_x64".

Right-click the one that says "TS4_Launcher_x64" and select "Properties". Click on the "Compatibility" tab and check "Run this program as an administrator". Then click "Apply" and "Ok"."

Hope this helps!