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fancyfeet711's avatar
fancyfeet711
6 months ago
Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...
crinrict's avatar
crinrict
Hero+
5 months ago
@Janey_404 You need to check the game. You are probably running DX9.

There's others with issues with your graphics chip.

Try starting the game in DX11 mode by adding -dx11 to the command line in EA app.

Check this: https://crinrict.com/blog/2022/11/ea-app-faq.html where it says how to add command line arguments.
  • Janey_404's avatar
    Janey_404
    New Novice
    5 months ago

    That worked, thank you!

    • crinrict's avatar
      crinrict
      Hero+
      5 months ago
      @Janey_404 I merged your post with the main thread then.

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