Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.83.24.1230
What expansions, game packs, and stuff packs do you have installed? cats and dogs, city living, discover university, get famous, get together, island living, seasons, snowy escape, dine out, outdoor retreat, parenthood, realm of magic, laundry day stuff
Steps: How can we find the bug ourselves? opening any option that requires the sim to invite/choose someone from the pickable menu (e.g inviting people to a party, choosing someone to call)
What happens when the bug occurs? the entire screen goes blue, the menu doesn't come up, I can't get rid of the screen so I have to force quit the game
What do you expect to see? to be able to pull up the pickable menu and be able to invite a sim/call a sim without it being a blue screen
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I'm not able to open any option that requires the sim to invite/choose someone from the pickable menu (e.g inviting people to a party, choosing someone to call) instead the screen just goes blue and no menu comes up. I can't get rid of this blue screen either so I have to force quit the game every time. Please help!
I also have this problem. It used to happen occasionally but only on the fridge when opening the ‘cook’ menu, now it’s happened on the phone menu when trying to invite over a group of people and the only option is to force quit
