EA Staff (Retired)Can anyone encountering this issue possibly share a save file where you've seen it occur? Your Config.log (located in \Documents\Electronic Arts\The Sims 4) would also be helpful, you can DM me the link to your files, thanks so much for the help!
Instructions for sharing your files: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
Did you receive a save file for this? Or find a fix?
EA Staff@amytandberg
No, we are still looking for saves.
If you are still encountering this (without mods), would you be willing to share your save file(s)?
If so, please send me a private message with a link to the file.
Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
CM Edit: Please send any save files for this issue to @TheSimsDirect.
