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kikoni8's avatar
7 years ago

[OPEN] [GF] Sims Can't Accept Awards

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? All expansions/Game Packs/Etc.
Steps: How can we find the bug ourselves? This bug occurs when a Sim is chosen for a starlight accolade award.
What happens when the bug occurs? When the sim is chosen to receive their Starlight Accolades award there will be an icon to accept the award for a second but disappears soon after, so the sim doesn't accept/receive the award. This makes it so you can't progress in the actor's lifetime achievement since the award doesn't show up in the household inventory even though the notification wall says it will be there.
What do you expect to see? Sims should be able to accept their award so they can progress in the lifetime achievement as well as display their awards within their houses.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

  When the sim is chosen to receive their Starlight Accolades award there will be an icon to accept the award for a second but disappears soon after, so the sim doesn't accept/receive the award. This makes it so you can't progress in the actor's lifetime achievement since the award doesn't show up in the household inventory even though the notification wall says it will be there.

I wasn't able to get screenshots unfortunately because the icon went away too quickly.

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  • @AnonymousI noticed I was able to pick up any tile off the the boulevard and put it back, and it counted as completing the aspiration. It didn’t have to be my own Sim’s tile.

    edit: also wanted to make sure anyone who comes across this thread knows that apart from adding a second microphone, another easier way to win a Starlight Accolade is by submitting books or other works rather than acting. You can win a Starlight Accolade for various reasons and they all count for fulfilling the “win an award” aspiration for actors. It’s a bit faster to knock out a bunch of books than it is to complete several acting gigs.

  • xochiquetzl_xkvn's avatar
    xochiquetzl_xkvn
    Seasoned Ace
    5 years ago

    I’ve seen this, but it was when my Sims had a burning desire to be in a group conversation and ignored their award, or when the microphone was occupied. I’ve also successfully received the award by grabbing the microphone stand and moving it away from the presenter. 

    My rule about cheating is that if it’s a bug I’m allowed, so I just cheated that they received the award that they failed to pick up. 🤦‍♀️

  • SimGuruRitzy's avatar
    SimGuruRitzy
    Icon for EA Staff rankEA Staff
    5 years ago

    Hello @xochiquetzl_xkvn @Anonymous @ChapelParalysis 

    We tried to reproduce the issue with sims unable to accept award at our end but we were unable.

    If anyone of you are still encountering this (without mods), would you be willing to share your save file(s)?


    If so, please send me a private message with a link to the file.

    Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302

  • xochiquetzl_xkvn's avatar
    xochiquetzl_xkvn
    Seasoned Ace
    5 years ago

    I'll see what I can do.

    I think in my case the issue is rotational play, plus lots of famous related/friendly Sims.  So the first award ceremony was super-smooth, the second award ceremony was pretty smooth, and the fifth or sixth award ceremony was HOORAY FAMILY REUNION HEY EVERYBODY HOW ARE YOU HOW HAVE YOU BEEN? HOW'S YOUR MOM'N'EM? I LOVE YOUR DRESS BLAH BLAH BLAH BLAH BLAH..... award? what award?  SQUIRREL!!!!! 🙂

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