Encountered this as well.
Two bobas left on the counter is enough to block sims from ordering.
I haven't seen the issue with food orders. Sims usually retrieve their food properly.
Sometimes after ordering the boba they order food. They take the food but not the boba (sometimes they drop it on the floor to retrieve the food).
I've only seen this happen on the ThrifTea lot. I have traveled to the Pier but haven't noticed the issue.
I have also seen that it depends on what day/time it is. ThrifTea has events (fashion show event for example) that affect townie autonomy.
If there's no event going on they seem more eager to swarm the boba counter
Man, if only the objects in this game had animation + physics... the swarming boba townies would tip over all the bobas and make a large splash on the ground prompting them all to clean up again and again. THAT would be a larger mess xD
I wonder how they'll fix this one... add more counter space? Limit the amount of townie spawns in that area to maybe 8 or 10? I feel that would fix everything up at the very least and maybe prioritize a secondary motive to clean up after their own messes.
