Forum Discussion

unseenlarks's avatar
unseenlarks
Seasoned Ace
5 years ago

[OPEN] Obtaining sentiments causes the game to crash

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.68.154.1020 Wha...
crinrict's avatar
crinrict
Hero+
5 years ago

Could you please post the following info

  1. Your Computer's DxDiag
  2. If you have, the following file: Documents\electronic arts\the sims 4\lastcrash.txt
  3. The following file: Documents\electronic arts\the sims 4\config.log

You can upload DxDiag and config.log directly to your post.

For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)

HaleyBeth's avatar
HaleyBeth
5 years ago

Hi there!

I just started playing a new save and it also crashes when gaining a new sentiment. Here are my crashes.

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    5 years ago

    Hello,

    Thanks for all of the information and files sent about this issue.

    The team is looking into it.  We no longer need saves for this specific crash.

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 7 years ago