[OPEN] Origin is hosting Gallery under old ID
Product: The Sims 4 Platform:PC Which language are you playing the game in? Deutsch How often does the bug occur? Every time (100%) What is your current game version number? n/a What expansions,...
Forum Discussion
I have recently noticed a problem with my uploaded files in my Origin Gallery. Some saved lots and Sims still show my old ID name in the trayitem file and some are my current. Why is that and how can I change that? Also in Sims4TrayImporter it shows my files with two names, but I only have ONE ID.
And before someone says that it takes a while for changes to take effect, I changed my ID a looong time ago.
Since two days I'm trying to get in touch with help center live chat, but no response no matter how long I wait ☹️ Can someone please help me on this? Thanks a bunch!
Hi @LuvMySimz,
I merged your post in this thread. This is a know issue, please read suggestions from @crinrict and @Phantomlover1717 to know more about it 🙂
Thank you, I didn't know there was a thread already 😉 Cleaning cache did not help. I even deleted Origin and all my Sim games, cleaned out all left-overs and reinstalled from scratch but no effect.
I't been a looong while since I changed my Name/User ID and still I have 4 lots and 4 Sims who are still saved under my old ID. That is really annoying.
