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chauncy913's avatar
chauncy913
Seasoned Adventurer
4 years ago

[OPEN] [PS5] Graphics lowered after the Adjusting Graphics Screen Appears

Product: The Sims 4 Platform:PlayStation 5 Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.49 W...
SimGuruRitzy's avatar
SimGuruRitzy
Icon for EA Staff rankEA Staff
4 years ago

Hello All!

We would like to collect some more information in order to be able to reproduce it on our end,

1. Is the Issue happening after performing any specific steps/ putting a large number of build buy objects in the lot?
2. IS it happening while playing on any specific lot? if yes, would you mind sharing the lot you are seeing the issue with?

If there are any specific Steps you all are following when this issue occurs, please share with us.

Thanks!

MzMelonz's avatar
MzMelonz
Seasoned Ace
3 years ago
@SimGuruRitzy Last little bit, my apologies. So one thing I notice is that having the game on SSD, it collects data via cloud and on the drive. After each save more data is collected. Is there a way to “clear the cache” on console without deleting my saved games? I always delete the data on the drive but never on the cloud bc I am afraid it will delete me current game files.
  • Uigenna's avatar
    Uigenna
    Seasoned Veteran
    3 years ago

    I'm on PS4 and this happens to me constantly. At one point it was happening at least once an hour. It's obnoxious, and it interrupts me doing anything and everything, sometimes even in live mode, and it takes a solid 2-5 minutes to "adjust" the graphics down. For no good or necessary reason. Make it stop.

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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 2 years ago