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Anonymous's avatar
Anonymous
8 years ago

[OPEN] [PS/XB] Cant access phone options

Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? n/...
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @EricaM18 @PixieDustKimmeh,

You should be able to change sub menus by pressing R1/L1 (PlayStation) or the bumpers (Xbox). That should make things clear, but let me know if I didn't understand what you are trying to do! 🙂

-Mai

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @GnomicGnosis @SITHsky,

I've merged your thread to this one, as you seem to be having the same problem.

As you mention it works for a while after that workaround, I'm guessing I didn't understand @PixieDustKimmeh's description of the problem and this is not a confusion with the new controls. Would any of you be willing to open a new thread in the Bug Reports forum for this issue? We have a special template for bug reports in that forum, I'll merge this thread to the bug report once opened.

Of course, I'll take note of this issue no matter where it's reported, but that would help keep things organized.

Thanks for your reports!

-Mai

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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 2 years ago