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Anonymous's avatar
Anonymous
8 years ago

[OPEN] [PS/XB] Cant access phone options

Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? n/...
Anonymous's avatar
Anonymous
8 years ago
Omg Im having the same problem it is so annoying! And definitely game breaking for me at this point I'm about to shut it off. I made a single woman and was going to start trying to go on dates and stuff but the phone will only let me browse left and right but not up or down as soon as I go down it kicks me off the phone entirely so the only thing I can do is chat, like just talk on the phone with people. I can't text them, plan an outing nothing. Omg its so frustrating. They need to fix this bug asap.
Anonymous's avatar
Anonymous
8 years ago
Why haven’t they fixed this yet. Why is it ok to have issues like this go on and on??
  • SimGuruIcarus's avatar
    SimGuruIcarus
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi @smegg_up12

    Are you still experiencing this issue? Which platform?

    Thank you very much! 

    • Petrollika's avatar
      Petrollika
      8 years ago

      I'm experiencing the same issue on PS4.

      • SimGuruIcarus's avatar
        SimGuruIcarus
        Icon for EA Staff rankEA Staff
        7 years ago

        Hi everyone!

        We are still unable to reproduce this issue. 

        @Petrollika Is there any information you can share?

        Is someone else experiencing this?

        Thanks a lot

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