Forum Discussion
SimGuruRitzy
EA Staff
5 years agoHello @Wazoo53
If you are still encountering this (without mods), would you be willing to share your save file(s), crash log, and video as you mentioned?
If so, please send me a private message with a link to the file.
Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
4 years ago
I am having the exact same issue and I tested this with zero mods instalIled and it crashed my game as well.
Here is the Last Exception file that I got.
(The site won't let me upload the file directly for some reason, it keep claiming: "The attachment's lastexception.txt content type (text/plain) does not match its file extension and has been removed." So I have just posting it like this.)
Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:39:37</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error invoking TunableLocatorIdToWaypointGeneratorWrapper.LocatorIdToWaypointGenerator (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 525, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:39:37</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>Exception in <function c_api_client_connect at 0x00007FF4CC7149E0>, args: (3, 1000235786198, 10147964403469058, 'Pixell-Doll', 586608716716968091, <built-in method client_connect_completed of NoneType object at 0x000000001EB6C960>, 586608716706892554, 'en-us', False), kwargs: {} AttributeError("'NoneType' object has no attribute 'provided_routing_surface'") (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 526, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:40:01</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error invoking TunableLocatorIdToWaypointGeneratorWrapper.LocatorIdToWaypointGenerator (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 525, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:40:01</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>Exception in <function c_api_client_connect at 0x00007FF4CC7149E0>, args: (5, 1000235786198, 10147964403469058, 'Pixell-Doll', 586608716716968091, <built-in method client_connect_completed of NoneType object at 0x000000001EB6C960>, 586608716706892551, 'en-us', False), kwargs: {} AttributeError("'NoneType' object has no attribute 'provided_routing_surface'") (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 526, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report>
</root>
<report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:39:37</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error invoking TunableLocatorIdToWaypointGeneratorWrapper.LocatorIdToWaypointGenerator (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 525, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:39:37</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>Exception in <function c_api_client_connect at 0x00007FF4CC7149E0>, args: (3, 1000235786198, 10147964403469058, 'Pixell-Doll', 586608716716968091, <built-in method client_connect_completed of NoneType object at 0x000000001EB6C960>, 586608716706892554, 'en-us', False), kwargs: {} AttributeError("'NoneType' object has no attribute 'provided_routing_surface'") (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 526, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:40:01</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>[cjiang] Error invoking TunableLocatorIdToWaypointGeneratorWrapper.LocatorIdToWaypointGenerator (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 525, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>954f1eec148305a561039062</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-07-30 06:40:01</createtime><buildsignature>Local.Unknown.Unknown.1.77.146.1030-1.200.000.521.Release</buildsignature><categoryid>waypoint_generator.py:70</categoryid><desyncid>954f1eec148305a561039062</desyncid><systemconfig/><screenshot/><desyncdata>Exception in <function c_api_client_connect at 0x00007FF4CC7149E0>, args: (5, 1000235786198, 10147964403469058, 'Pixell-Doll', 586608716716968091, <built-in method client_connect_completed of NoneType object at 0x000000001EB6C960>, 586608716706892551, 'en-us', False), kwargs: {} AttributeError("'NoneType' object has no attribute 'provided_routing_surface'") (AttributeError: 'NoneType' object has no attribute 'provided_routing_surface') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 117, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 113, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 183, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 365, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 584, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1021, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 109, in _on_zone_state_hitting_their_marks File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 923, in route_to_waypoint File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_waypoint_situation.py", line 696, in get_solo_waypoint_generator File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 526, in __call__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator_locators.py", line 17, in __init__ File "T:\InGame\Gameplay\Scripts\Server\routing\waypoints\waypoint_generator.py", line 70, in __init__ AttributeError: 'NoneType' object has no attribute 'provided_routing_surface'rtim=0 ClientInfo isn't here</desyncdata></report>
</root>
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