[OPEN] Spark'd Upload: Unable to remove a household from the Gallery
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.73.57.1030
What expansions, game packs, and stuff packs do you have installed? Vampires Realm of Magic Get to Work Get Together City Living Cats and Dogs Seasons Get Famous Island Living Discover Univerity
Steps: How can we find the bug ourselves? The household which can't be removed: https://t.co/qqeNk3QpR6?amp=1
What happens when the bug occurs? It doesn't show the "Remove Household from Gallery" button.
What do you expect to see? I expect to see the button which will delete the household from the Gallery.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
The household I want to remove from my profile doesn't have the remove button:
All other households do have that button, as you can see:
Edit By Crinrict: Adjusted title
People, upon years of searching, messaging Gurus, chatting with customer support, I have finally found a way by myself to remove this Spark'd plague from my gallery.
1. Go to https://www.ea.com/games/the-sims/the-sims-4/pc/gallery
2. Log in with your gallery account.
3. Search for your account by clicking on the "Browse" tab, selecting EA ID in the menu, and typing your EA ID.
4. Find the content in your gallery you want to be removed.
5. Press the flag icon, choose the "Harassment" category, and type anything.
After that, your item will be finally removed.
For those who still have them when they login into their game, just remove them from favorites/delete them the regular way.
You are welcome!