Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? All of them, including the new Dream Home Decorator. (All expansion, all stuff, all game packs and all kits).
Steps: How can we find the bug ourselves? Let a newly aged up toddler crawl downstairs with a landing. The stairs should be double width, not single width (it hasn't happened to me with single-width stairs that included a landing).
What happens when the bug occurs? The toddler is stuck on a landing. When I try to get him to go back up, or continue going down, he indicates that he can't go where I'm telling him. Also, when I try to send a parent to interact with the toddler (pick him up, or basically anything) they also tell me they can't go there (although they will go up and down the stairs, walking right through the toddler).
What do you expect to see? The toddler not being stuck on the landing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
This newly aged up toddler followed his dad downstairs and got himself stuck on a landing. These are the troubleshooting steps I have tried so far:
So far, this is the only time I've had this happen, but this is also the first time I've had a toddler in a house with a double-wide landing on stairs (this did not happen in another game with a home using a single-wide staircase).
@Kleineganz Have you tried teleporting him off the stairs? Just hold shift and left click on the ground somewhere and click teleport here, that should get him unstuck
What's his movement skill at, if it's below 2, he's stuck because he don't have the skill to walk up and down the stairs.
That did it! Thanks.
He is a newly aged-up toddler, so yeah he barely has any movement skill, yet he managed to get down to that landing by himself (the little rascal!).
