Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.89.214.1230
What expansions, game packs, and stuff packs do you have installed? All EP's, All GP's except for Journey to Batuu, My Wedding Stories, All SP's except Toddler Stuff, My first Pet, none of the Kits
Steps: How can we find the bug ourselves? click the Coat Color/Patterns icon when you create/edit a Werewolf
What happens when the bug occurs? CAS becomes glitched for all households in every save file
What do you expect to see? CAS working as intended
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now/ I removed them
Did this issue appear after a specific patch or change you made to your system? After the patch update for the Werewolves game pack
I was playing around with the new CAS for Werewolves when I came across a bug. I was editing a Werewolf and when I returned to my human Sim I was unable to select any outfits or hairstyles since none of them showed up (screenshot 3). I was able to get some images for presets such as faces or skin tones, which appeared in an overlayed state, but everything else was missing for human Sims. The CAS looked normal for my Werewolf. Then I went to the Volkov household to edit Lily Zhu since she had the wrong hair color (unrelated to this bug). I noticed in CAS that she had Kristopher Volkov's name instead of her own. Same with Jacob. So I did some testing to see how I managed to get this glitch. When you select Coat Color/Pattern when you create or edit a Werewolf CAS becomes glitched for all households and save files. Not only will the CAS for human Sims not appear, which can be fixed by simply exiting it, but names for Sims in households with more than 1 member will be overwritten by the name of the first Sim the game selects in CAS (screenshot 1+2). So if the first Sim's name is Z Y the name for all other Sims will be changed to Z Y if you select them (screenshot 2). This glitch is not exclusive to the save file you're playing in. If you switch to another save at any point while this glitch is active it will appear in that file as well. The only workarounds I have found is to either split up the households into single Sims and then edit them and then merge everyone, or exit the game (don't forget to save first!) to get rid of the glitch. You could also never edit the coat of a Werewolf to avoid the glitch, but that would ruin the fun.
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.89.214.1030
What expansions, game packs, and stuff packs do you have installed? Get Together, City Living, Cats and Dogs, Island Living, Discover University, Snowy Escape, Cottage Living, Dream Home Decorator, Werewolves, Cool kitchen, Vintage Glamour, My First Pet, Moschino, Tiny Living, Nifty Knitting, Country Kitchen, Fashion Street, Industrial Loft, Blooming Rooms,
Steps: How can we find the bug ourselves? Download a werewolf family from the gallery. Go into the Werewolf form and start painting the coat, then switch back to the human form and the CAS items will have disappeared. This did not happen on a brand new Werewolf I made so the bug seems to be intermittent.
What happens when the bug occurs? I was editing a couple of Werewolf Sims in CAS. I went into their wolf forms and was painting the coats, and when I returned to the Human forms I similarly had nothing appearing in CAS, only the headings (I haven't screnshotted but it is the same as other people's). I had to exit CAS and load back in for them to reappear. When I painted the coat again, the same bug happened. This did not happen on a brand new Werewolf I made, but it did happen with my original werewolf family and another one I downloaded from the gallery, so the bug seems to be intermittent. The bug happens with mods and cc, with no mods and cc, it happened when I followed the troubleshooting steps to reset to factory settings and repaired the game.
What do you expect to see? I would expect to be able to switch between the Create a Wolf and Create a Sim forms seamlessly and with no bugs or glitches.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I bought the Werewolves pack.
Hiya, I just wanted to say that I have had the same error whereby I was editing a couple of Werewolf Sims in CAS. I went into their wolf forms and was painting the coats, and when I returned to the Human forms I similarly had nothing appearing in CAS, only the headings (I haven't screnshotted but it is the same as other people's).. What I found is that with this particlar household, it happens with mods and cc, with no mods and cc, it happened when I followed the troubleshooting steps to reset to factory settings and repaired the game if I then downloaded that one family back in. Localthumbcache has been deleted now but I might have forgotten to do it before the first time I launched the game post installing the GP. Interestingly, when I crated a new family I couldn't recreate the error and was able to switch between the two and paint with no issue but it does occur without fail every time I have downloaded a Wolf family from the gallery. Also would you like me to create a mod / cc free version of the save with this family in it and share with you?
