@VIKING5GRL Can you try logging in to the gallery website https://www.ea.com/games/the-sims/the-sims-4/pc/gallery and seeing if you can favorite items there? You can also save lots there on the website and they will appear in your library on your console next time you log on.
You can also go to https://www.ea.com/ to sign in and make sure all your stuff is linked using the website instead of doing it on your console.
There's also https://help.ea.com/en/ that has a lot of links and troubleshooting stuff for your account if necessary.
I haven't seen any recent tweets on gallery issues since two days ago now. A few people are having issues with their favorites not showing up still, but unfortunately your issue seems to be isolated.
So try seeing if using the website helps get your accounts linked again. If not, please try to contact EA
The contact EA form is here https://help.ea.com/en/contact-us/new/
Edit: For the Crashing. The post I linked you is has links for save sharing your crashing save. It would be helpful if you could share your save using those links.
@PoptartJuniper Someone today on the Sims PS4 community said they’re having the same issues I’m having.. library disappeared and crashing. Unfortunately yes that’s the only other person I’ve seen mention the library issue. Ok I’ll try what you suggested.. Thanks so much for your help
