So about a week ago my games crashed twice when I tried to edit one of my builds. I thought okay it happens and was ready to move on but when I started the game back up later that night I tried to go to the online gallery and it wasn't there and that mean it was gone i couldn't go to anything and click connect it wouldn't even acknowledge that an online gallery even existed this happened for couple days And in that time I noticed that every single thing I downloaded from the gallery had disappeared but I figured OK well the gallery must be down so maybe that's why it's gone but today it finally started to acknowledge that an online gallery exist but every single thing I've download it from the gallery is missing my question is WFT can I fix this is so how and has this happened to other people and if it has is ea planning on fixing this because this is Ridiculous also I have all of the DLC's
@hades306 wrote:So about a week ago my games crashed twice when I tried to edit one of my builds. I thought okay it happens and was ready to move on but when I started the game back up later that night I tried to go to the online gallery and it wasn't there and that mean it was gone i couldn't go to anything and click connect it wouldn't even acknowledge that an online gallery even existed this happened for couple days And in that time I noticed that every single thing I downloaded from the gallery had disappeared but I figured OK well the gallery must be down so maybe that's why it's gone but today it finally started to acknowledge that an online gallery exist but every single thing I've download it from the gallery is missing my question is WFT can I fix this is so how and has this happened to other people and if it has is ea planning on fixing this because this is Ridiculous also I have all of the DLC's
Hi, I feel your frustration!! I’ve been having the same issues for about 3 weeks now. About 95% of the time when I start the game, gallery isn’t showing. While some people have said that simply restarting brings it back, it rarely works for me. I’ve been having to relink my EA account in game options/ other and then restart. Sometimes having to do it more than once for it to work..
Regarding your library downloads that are missing.. This also happened to me 3weeks ago and still have not returned. Unfortunately I don’t think they will. I’ve been searching for answers to numerous problems here on the forum and you’re the first I’ve seen (other than myself) who’s gallery downloads disappeared. I’ve reported it and tried troubleshooting tips but nothing helps. I was then told my issue seems isolated only to me because no one else had reported it. I have seen a couple of others on PS communities say the same but doesn’t look like they come here to report. Hopefully if enough people do, maybe EA will acknowledge there’s a problem and finally do something about it.. So far they’re radio silent :/
The same exact thing just happened to me with the library deleting everything I added and only preinstalled stuff was left.... It took a few minutes messing around, but I got it all back! I clicked the options button on the remote while highlighting the game on your PS4 home screen, and chose the "upload/download saved data" option.
I then chose the download side, and ONLY did "user data," and downloaded from "online storage" to "system storage," and vo-la! Complete library was back!!! Home this helps the rest of you. =-D. Peace
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The problem originally happened for me because of a glitch where it won't let me "save lot" to library anymore. Keeps freezing and then saying my data is corrupted. Super annoying... Anyhow, I just tried saving lot again, and once again entire library was wiped out. This time though, I had the option to do "my library," along with "user data," and I HAD to do both to get it all back this 2nd time.
I'm so over how glitchy this game is lately 😒
