Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? up to date
What expansions, game packs, and stuff packs do you have installed? All available for console.
Steps: How can we find the bug ourselves? Maybe by deleting all EA content from the library?
What happens when the bug occurs? All of my sims, households, and lots are GONE from my library.
What do you expect to see? All of my households, sims, and lots in my library like they're supposed to be.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I tried to share a sim to the gallery, and an error code came up that said my library was full. I deleted a couple of sims and a couple of lots and tried again, and I still got the error message. So I deleted all EA content from my library, hoping that would make space. My game crashed after that, and when I booted it back up, my library was completely wiped of all the households and lots I had created myself, and everything I had downloaded from the gallery, but EA content was back. All that's left of my personal library is one household with an X through it, showing it's glitched.
My problem is a little different than everyone else's, I think, so I don't know why the topics were merged. Everything I downloaded from the gallery is gone, yeah, but I don't really care about that. I can always download stuff again. What I care about is all MY stuff that I MADE being deleted. All my personal households and lots, NOT downloaded from the gallery, were deleted!!! That's what I'M upset about!! How can I fix THAT????? WHHYYY was my entire library wiped???
