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PoptartJuniper
5 years agoHero (Retired)
@emenygirl19 Can you please try some basic troubleshooting.
1. Turn off Your system completely, let it sit for a few minutes and power it back on.
2. Make sure your game is up to date.
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
3. Make sure your Console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation 4.
Afterwards relaunch your game to see if the issue persists.
5 years ago
@PoptartJuniper I tried the solutions, nothing worked. I'm kind of hoping for a bug patch that will hopefully fix the problem.
- PoptartJuniper5 years agoHero (Retired)
@emenygirl19Does this persist in a new game? With a different family?
- 5 years ago@PoptartJuniper I tried with a different household in the same game save, same issue
- PoptartJuniper5 years agoHero (Retired)@emenygirl19 Were you able to see if it was normal in a new game or same issue?
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