Forum Discussion

JPNeko's avatar
JPNeko
8 years ago
Solved

[PS4] Unable to delete user made households from the library.

Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Every time (100%) What expansions, game packs, and stuff packs ...
  • JPNeko's avatar
    JPNeko
    8 years ago

    This issue was fixed with the update we had earlier this month. We can delete things from the library now without any problems.

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago
Hi everyone,

As @JPNeko mentioned, this issue should be fixed if you installed the last patch.

Please, let us know if that's not the case.

Thanks,
-Mai
packplayerwolf's avatar
packplayerwolf
7 years ago

Hello everybody,

I know I am late to the party but I just recently experienced this exact issue. Does anyone know what causes the data in the sims library on PS4 to reappear as a corrupted family file? Or know how to combat the data returning once its been deleted and the game has been restarted?

  • JPNeko's avatar
    JPNeko
    7 years ago

    Like the user above said, this issue has returned for me as well. Deleted families from the library become corrupted, and then you can't delete them. Please fix this as soon as possible.

    @EA_Mai 

    • crinrict's avatar
      crinrict
      Hero+
      7 years ago
      @JPNeko Could you guys create a new thread ? As it's something that was fixed and then returned.

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