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anacuthbertson's avatar
anacuthbertson
3 years ago
Solved

Question marks on a certain Sim on aging up (Issue with Face)

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.88.228.1220 Wh...
  • crinrict's avatar
    crinrict
    3 years ago
    @anacuthbertson Looks like if you change the face of your Sim then it fixes the issue. So basically go to CAS with fulleditmode and then choose a different face after aging up. That gets rid of the question marks.

    I wonder if it has to do with the freckles. It doesn't work to just remove the freckles before aging up but I don't know what else about the face could be the issue.

    I know this isn't idea as you end up with a different Sim but maybe you can just remodel them to your liking. It's better than the question marks :D
anacuthbertson's avatar
anacuthbertson
3 years ago
@Bluebellflora thank you for the help! As far as I can tell its not from a specific bit of clothing or hair or anything, just their skin? All bits in cas look fine on the sim and in the little thumbnails too. Its only on the sims’ skin and doesnt go away when you change the skin tone. hair and clothes etc are unaffected

ive also noticed its only when you age the sim up? no issues ageing them down.

i have quite a few packs and dont know if its a specific one causing the problem like the thread suggested - should i redownload all my packs? or just the ones relevant to what the sim had in cas? or do i need to uninstall and reinstall the whole game haha
  • anacuthbertson's avatar
    anacuthbertson
    3 years ago
    @Bluebellflora Okay, will try the super repair! Do I need to backup any of my files for that?

    If this doesn't work I'll send you the save
    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      3 years ago
      @anacuthbertson

      No, no need to back up files. It's affecting the installation, not the user data folder. Although of course, backups are always recommended 🙂

      After you've done the super repair make sure to do a normal repair too so the packs are included.
      • anacuthbertson's avatar
        anacuthbertson
        3 years ago
        @Bluebellflora the repair didn't work ☹️

        What specific file do i need to send and where do i find it? sorry I'm pretty new to this

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