Forum Discussion

SheriGR's avatar
SheriGR
Hero
6 years ago

Re: [ARCHIVE] Gallery notification list not showing

@SilverWolf0130 'MeToo'! I was testing this yesterday and this is what I found... 
I noticed this after the patch a few days ago Jan. 16 patch.
– I play on Mac, no Mods or CC, & am fully up to date:


Notes:
I got off then back on my game. When I clicked the 'news' tab for less than a second I saw a long wall of notices like I normally would... then it cleared as it fully loaded. Then as I had the tab open I saw a notice that roseymow favorited something come up - and more slowly add to it. If I go to other tabs and back the noticed it was still there. But if I went into my lot that I'm building in and re-opened the gallery from in there the notice wall was blank again. And then I saw a new notice that roseymow has favorited something here pop up as I watched. (screenshot below)

I used the Origin reset tool for Mac. That made no difference.

When I was checking the news tab I was sometimes in the lot and sometimes in the world view. The 'news tab' notices seem to get cleared when going from viewing in worldview to viewing from within the lot – and vice versa.

8 Replies

Sort By
Replies have been turned off for this discussion
  • SilverWolf0130's avatar
    SilverWolf0130
    6 years ago
    @SheriGR This is definitely a very weird issue as some seem to have it and some don't, and it seems it's even a bit different for some that have it. Mine stay gone completely for the time I'm playing after that split second of seeing them.

    Since I haven't had any notifications stay there I'm unsure if my problem also does the thing with the lot and worldview. I actually haven't used the gallery too much so I've mostly been opening it while in the main menu just to clear the little number by it since all of the new notifications I've gotten since this issue started aren't being saved as being seen so every time I reopen the game it tells me I have a certain number of "new" notifications.
  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @SilverWolf0130 @tarannyl @Annabelli_22  Yup. Did you try seeing if you stay in worldview or in the lot long enough for new notices to come if those show for you in the news tab? That was the part that confused me the most, as when I would see the new notices populate I'd think, 'Hey, it was a glitch and worked itself out', then I'd check again after leaving to or from worldview or the lot and see the blank notices reset again. (If you follow roseymow she 'likes/faves' a lot and you may see notices populate sooner then.) 🤔

    Edit: Please reference comment #5.
    If you see this in your game please click 'Me Too' on the first post.

  • SilverWolf0130's avatar
    SilverWolf0130
    6 years ago

    @SheriGRI followed roseymow to test that out and I did eventually get some new notifications come up and stay there as long as that window stayed up. Even flipping between the tabs didn't make them go away. But then as soon as I closed the window and immediately reopened it those notifications were gone. That was all just done while in the main menu.

    It's weird. Just something is keeping the notifications from staying loaded in/reloaded unless you're on the page when they first get sent to you. And it's only happening to some so it's even weirder. I really hope there will be a fix soon.

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @SilverWolf0130 Thank you for testing that, as this information is helpful for confirming and testing what's going on - to have us confirm what can be reproduced. And thank you for letting us know. And yes, it is very odd indeed! I'm looking forward to the input of others to see if we can figure out what's going on - or confirm if it's a bug. 

  • tarannyl's avatar
    tarannyl
    6 years ago

    This is exactly whats happening to me. I hope it gets resolved soon!

  • Simantix1979's avatar
    Simantix1979
    5 years ago

    Was this solved for you its happening to me and they just keep telling me to uninstall and reinstall and it does not work .Hellppp! 

  • Davinesimdiva's avatar
    Davinesimdiva
    3 years ago

    I am having the same issues as previously stated .  I can't get the gallery and when I do it is red X on everything.  It is so annoying.  

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 8 years ago