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sleepyeyedslug's avatar
sleepyeyedslug
2 years ago

Re: [ARCHIVED] Can't make changes to build

I did a fresh start. Which worked for about 20 minutes and then started having issues. 

No error code, it would just stop working. Like, the build tools would make noises when you tried to use them or place objects but it wouldn’t do anything. When I tried to save it would just bring up the saving screen and stay like that until I force stopped the game using task manager. I reached out to EA and they suggested all the things I’d already tried and said they’d have their team look into it to see if there were any bugs/issues on their end. Now, on my “fresh start” version, it will load the game but crash while trying to load a new game or resume play.

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  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @sleepyeyedslug What security software are you using ? Are you using the same on both computers. It's a bit of a long shot but worth try adding Sims and Ea app to as exceptions
  • sleepyeyedslug's avatar
    sleepyeyedslug
    2 years ago

    I went ahead and uninstalled the antivirus and tried to run it. It still crashes after hitting resume on the title screen. So, that rules that out 😕 

    I have another desktop I can do a fresh start on just for poops and giggles but I just don’t know what it could possibly be on my end at this point. 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @sleepyeyedslug Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

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