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Re: [ARCHIVED] Grim reaper wont collect the dead, household stuck

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.30
What expansions, game packs, and stuff packs do you have installed? Perfect Patio Stuff, Seasons, Cats & Dogs, Parenthood, Toddler Stuff, Cool Kitchen Stuff, Dine Out, Get to Work, Spooky Stuff, City Living, Vampires, Vintage Glamour Stuff, Bowling Night Stuff, Fitness Stuff, Get Together, Romantic Garden Stuff
Steps: How can we find the bug ourselves? When a Sim dies, the Grim Reaper appears in the lot but he is stuck.
What happens when the bug occurs? I ran into the issue of my game getting stuck when a Sim dies. First happened to my cat, everyone kept looking at it and crying for hours, I get the moodlets and the Grim Reaper is there but doesn't move, I can't interact with it and it doesn't collect the body. I also can't save or travel as it says a Sim is dying but my people keep going to work, school etc. I restarted the console and this time my cat died outside so the Reaper did their job. Now I'm stuck as I came back from another lot, a Sim is dying and the Grim Reaper appears in another room next door but they don't move, I moved all the furniture around and even bulldozed the walls so they're in the same room but they don't move. I've played for 12 Sim hours and restarted 3 times before giving up as my game is completely unplayable. I'm playing the top floor penthouse from City Living expansion and never had an issue with the lot before.
What do you expect to see? The Grim Reaper to collect the Sim and an urn to appear
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

3 Replies

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  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @elavdishme Usually resetting the Grim Reaper works but as you're on console, that will affect your achievemnts.

    Only other solution is to quit without saving.
  • Thanks for your help.

    I actually found another solution in case anyone else runs into this problem - before you load the lot, move the dying Sim into a different lot. That fixed it for me for now though not ideal.

  • @elavdishme I'm an Xbox player and luckily this hasn't happened to me yet. The only time the Grim Reaper stands where he is and doesn't collect the dead is when I have doors locked for everyone but the household members (I also keep them unlocked for employees), but once I unlock the door he's behind he will go to the body and collect it.

    So no issues on Xbox so far (as far as I'm concerned)! 🙂

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