Re: [FIXED] [DO] Chef won't enter the restaurant

I'm having the same issue. I've owned Dine Out for years and although it was always a little buggy, it's completely unplayable now. I used to like owning restaurants and taking mine out to eat and I can do neither.  I have the problem with the chef not entering, so I thought to try opening the restaurant first, then travel to it. Not only was the chef still standing outside, but the host wasn't seating customers either when I did it that way. When I traveled to the lot first, then opened it, the chef wouldn't make a move to enter until 2-3 hours. Shift clicking the chef didn't do anything, they wouldn't move until at least 2 or 3 hours into their shift.

Then I tried going to the restaurant as a customer and none of the staff worked. They wouldn't go to their stations no matter what I did. It never used to be this bad, I used to have fun with different kinds of restaurants and learned how to furnish them in a way to make them as functional as possible. But not anymore. It doesn't matter what I do, if it's not one staff member, it's another, or all of them.

I installed Carl's mod yesterday and there is a noticeable improvement when my sims are customers. Then ordered, got their food quickly,  I thought the mod would be a good solution until the day (if it ever does) comes when the pack is fixed or gets a refresh.

But it is not the case as a restaurant owner. Shift clicking the chef does make them work, but then they go in an invisible cooking animation loop forever and the customers never get their food. No food ever appears, they fiddle with the gas, and stir invisible pots for hours and hours. Then I get angry customers and no money because they never get their food. I tried with different restaurants, different staff, nothing works when I try running a restaurant. It's unplayable and incredibly frustrating.

However, Carl's mod does help a lot with dining as a customer but it seems with every new pack and every new patch, Dine Out just gets more bug riddled than ever. Nobody should have to go through this much trouble to get something to work that they paid money for. A newer player might think that something is wrong on their end rather than it being a game bug. And of course console players don't have the option of using mods, it's just not right. I'm very frustrated, I've been trying for days to figure out a way to run a restaurant again and it's just not happening. It's not worth the aggravation anymore and it's a feature I used to enjoy.

Carl's mod does not fix the issue as the chefs cook invisible food on invisible pans and why do we have to download a mod to make a game pack for which we paid work???
I understand that Carl's web site it's all about Sims 4 and he will try to help as much as he can so not to lose his followers. The fact is that the game is broken and we are being robbed. I decided not to buy anything else from EA. I also block updates and if I'm still playing it is just because I'm bored and there are some good mods out there.
The only way to fix Dine out is to roll back "Cook Together." But now we have another glitch that has Sims looking sideways, and many other bugs.
Maybe it is time for us, consumers, to stand for our rights.

Latest update (no, no real bugs have been fixed) :

For this first iteration of the feature we focused on pronouns. While pronouns are a very important piece when it comes to greater inclusivity for The Sims 4, we understand that customizable pronouns will not make the game 100-percent gender neutral. You will still see instances of gendered language in the game such as mother, father, policeman, policewoman, etc

That is all you guys care about ?  To make the game gender neutral ???  How about NOT TO SELL BROKEN PACKS ?? 

Hey! you know what ? We are gender neutral !!  Yeah !! Most of the packs have bugs, glitches and some of them are unplayable, But who cares ?  We are gender neutral !!

@dmr723 

The management in charge clearly doesn’t care if they fix old bugs. They only fix bugs if it concerns sales, just look how *fast* they bug fixed my wedding stories that it at least somehow works.

The new update is something for itself. Yeah, pronouns are nice, if you then have you game on English, all other folks get nothing, sorry, I mean two bugfixes which clearly fixes some *important* things. I really don’t know what I should think on this, no, I should not be surprised, just look how good was the new Fifa and battlefield. Clearly the person in charge don’t care if the customer gets a good product. The last good game was Mass Effect Legendary edition, and this was just a remaster.

At least I have mods which fix all this mess, clearly bug fixes don't get approved

@daikoyu 

Mods do not fix bugs, they bypass them. I mean, the bug it still there. Now, we all know (I hope) that a consumer has 72 hours from the moment it buys a pack, to be reimbursed. How long does it takes for a new consumer, or even for us old time players, to find out that a product is defective? My guess is much more than 72 hours. Specially, because many of the bugs become evident during the story progression and not right away.

Now, when the client finally finds out that the product he bought is defective and the 72 hours warranty has expired, he submit a request for support. Most probably, there's one already open and a moderator who does not to work for EA, will guide the client on how to submit his claim. 
Then is when the neverending story surrounding Sims 4 bugs begins: 

"Please send saved games for us to test". They actually don't really need saved games from the moment they can reproduce the bug themselves. On the glitch that get sims looking sideways, they were able to reproduce it without any saved games but still, they claimed they could not reproduce it under 2 circunstances : sims plaging multiplayer games on the TV or giving a foot massage at the SPA. 

I answered: that is simply because it does not affect those particular situations, can you now find a fix for the others ? Oups!

Saved games mean: we don't know what is causing that and we need time. 

Let's go back to player created mods to fix the bugs. Most mods only apply to PC players and how long it could take until a player finds out there's a mod to "fix" the issue ?

I ask my fellow Sims players once again (and I hope Carl, Deaderpool and all the other will read this): stop creating mods to fix bugs not caused by your mods. You are not helping us and I'm a Patreon subscriber so I support your work in general. But please, stop helping EA to offer defective products!

Yeah and mods don’t help console players (like me). Could we add this to the next laundry list? It’ll be a full calendar year with this issue by then.

This has been going on for several years. The problem is that the pots and pans don't appear on the cooking stations until about  5 to 10 minutes of real time. Then the Chefs walk in. If you debug at the start the chefs come in but are cooking without pots or pans.

EA why don't you fix this.
Kind regards James.

I think I fixed and, as I said from the beginning, the problem is related to CookTogether. I need to do more tests though. Here's a capture I took a few minutes ago. Both chefs go work right away and we can see the food and the pans. Also, the service is very quick.