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mklose3243's avatar
mklose3243
5 years ago

Re: [FIXED] [LDSP] Washer/Dryer: Can't wash/dry clothes

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? SP05:1.assets.live-sp05.154
What expansions, game packs, and stuff packs do you have installed? Discover University, Island Living, Get Famous, Seasons, City Living, Get Together, Get to Work, Outdoor Retreat, Spa Day, Dine Out, Parenthood, Strangerville, Laundry Day Stuff, Toddler Stuff, Backyard Stuff, Kids Room Stuff, Movie Hangout Stuff, Cool Kitchen Stuff, Perfect Patio Stuff
Steps: How can we find the bug ourselves? Try to dry clothes.
What happens when the bug occurs? I take clean, wet clothes out of the washer and move them to the dryer. When clicking on the dryer, "dry" is not an option. The only option that comes up is to "Unload & Set Laundry Down" and when I hover over that, it says the load is "Clean/Dry & Warm". When I unload the clothes, they are dripping wet. I can put them in a pile on the floor but I can't put them away and I can't put them back in the washer because it says they are clean. I can pick the pile up off the floor and put it in the hamper but they are still "clean" in the hamper so I can't do anything with them. I sold my hamper and my dryer and bought new ones. The same thing happened again.
What do you expect to see? "Dry" as an option when dripping wet clothes are put into the dryer. And if the dryer thinks the clothes are clean and dry, I should be able to put them away.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Since I play on a console, I don't have screenshots.

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  • NennaRC's avatar
    NennaRC
    New Vanguard
    5 years ago

    It says that the laundry machine is full when my sim is going to wash although it's not possible to empty it either and no clothes can be seen inside of the machine, it looks empty. I had a shelf over the machine on another lot and when I removed it, it worked, but not on this lot. Can other items placed over the machine with the move objects cheat matter? It shouldn't though because it looks sort of neat to have shelves on the walls above the machines.

  • LisaLadybirD82's avatar
    LisaLadybirD82
    New Ace
    5 years ago

    @NennaRC 

    Fill  this  out in a reply here please and click "me too" button on the very 1st post.

    Every form filled, shows the developers how important the bug is.

    Product:
    Platform:
    Which language are you playing the game in? 
    How often does the bug occur? 
    What is your current game version number? 
    What expansions, game packs, and stuff packs do you have installed? 
    Steps: 
    What happens when the bug occurs? 
    What do you expect to see? 
    Have you installed any customization with the game, e.g. Custom Content or Mods? 
    Did this issue appear after a specific patch or change you made to your system?
    If yes, please describe the patch or change you made.
  • NennaRC's avatar
    NennaRC
    New Vanguard
    5 years ago

    Product: The Sims 4
    Platform: PC
    Which language are you playing the game in? English
    How often does the bug occur? Now and then.
    What is your current game version number? Latest patch, but it occured before that.
    What expansions, game packs, and stuff packs do you have installed? Get to work, Get together, City living, Cats & Dogs, Seasons, Get famous, Island living, Outdoor retread, Jungle adventure, Cool kitchen, Movie hangout, Romantic garden, Kids room, Backyard, Vintage glamour, Laundry day, Holiday celebration
    Steps: 
    What happens when the bug occurs? The laundry machine and/or tumble dryer don't work. Clicking on the laundry machine says only 'Can't upgrade while laundry is inside', but the machine looks completely empty inside and there is no option for the sim to take any laundry out of the machine. It is usually possible to unload the tumble dryer though if something is inside of that one, but not to dry the laundry. On one lot I had placed a board, with the moveobjects cheat, over the machines to make it look like a counter top and when I removed that board, the machines worked again. On another lot I have no such board placed over the machines but instead I have the Laundry Maid Deluxe Shelving placed on the wall above. Removing that shelving does not make any difference though, the machines still don't work. The hamper only has the Search pockets and Wash in tub options available, all other hamper options are greyed out. So on the lot I also have a wash tub, which works and the tumble dryer works on this lot, but not the laundry machine.
    What do you expect to see? Laundry machines and tumble driers that work.
    Have you installed any customization with the game, e.g. Custom Content or Mods? No
    Did this issue appear after a specific patch or change you made to your system? I don't know exactly when this started but long before the latest patch.
    If yes, please describe the patch or change you made.

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