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karoschmitz's avatar
karoschmitz
Seasoned Veteran
12 months ago

Re: [FIXED] [LS] No gallery Sims on Cupid's Corner

I'm experiencing the same issue!

I first thought it is because of a mod, as I added one that changes the cooldown to 0, but I removed the mod and cleared localthumbcache, and I'm still getting no gallery sims suggested.

What I tried:

  1. I switched all mods off, again cleared cache, started a fresh save, and still no gallery sims.
  2. I disabled and re-enabled the setting for gallery sims in the game settings, still nothing.
  3. I tried variations of filtering for different age groups, having a custom photo, I also accessed the gallery just before to double-check my gallery is online correctly (and it is), I'm also playing in online mode.
  4. I have a lot of Sims in my personal gallery, not sure if there is any limitation maybe? I actually deleted some, to test if it is that, but no change.
  5. I tried it with the setting to filter down only on favourited gallery sims once disabled and once enabled, both still didnt show me gallery Sims.
  6. I tried a game repair - no change.

On the first day when the Pack came out I did see 1 gallery Sim each for 2 different Sims in the same household, so I know it worked at some point. I even favourited them and added them to contacts, and both got added to my personal gallery and the manage household screen. I had a date with one of them once.

After that I never saw a gallery sim suggested anymore, and I tried multiple households on a legacy save and on a fresh save, without mods.

I also went back to the save file where i just started playing with the new patch, the one that previously showed me a gallery Sim in the results, but it is not showing there anymore either.

I'm on a Mac currently with my game (in case this makes a difference).

17 Replies

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  • Aeimr_exe's avatar
    Aeimr_exe
    Seasoned Novice
    12 months ago

    Tried everything you did and still no sims from the gallery..it even seems like Cupid's corner is not even trying to search for gallery sims, in my game it won't load longer that 1/2 second, like if the option wasn't checked (of course it is).

    I'm on windows 11 btw

  • flauschtrud's avatar
    flauschtrud
    Seasoned Ace
    12 months ago

    Thank you all so much for reporting back! I was feeling really confused.

    Now I'm wondering if they deliberately deactivated the feature because of the bugs...

    @Aeimr_exe I also noticed that the fetching time was way faster than what I observed in let's plays, that successfully fetched gallery Sims.

  • LilNyoomf's avatar
    LilNyoomf
    Seasoned Adventurer
    12 months ago

    Same here. Out of all five or six refreshes I did so far I only got ONE gallery sim. Please don't force me to match with the ugly townies!

  • fruitlooper18's avatar
    fruitlooper18
    Seasoned Newcomer
    12 months ago

    I remember seeing 1 (out of 7) gallery sim when I first got the pack but have not seen any gallery sims since the latest update 😭

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Under investigation. Accepting as solution for visibility purposes only.

    Thanks for the tag @flauschtrud, I was actually looking for this thread to provide an update that just came in.

    We are aware of the issue where Gallery Sims are not appearing in Cupid's Corner and currently working on a fix that we hope to release soon.

    Thank you for your patience on this so far, please stay tuned to this thread for any updates. 

    I'll be accepting this as the solution to increase visibility as well. 

  • ichigo87tr's avatar
    ichigo87tr
    New Rookie
    12 months ago

    Thank you @EA_Cade !!

    Any rough idea on what the timelines are looking like? Just curious as it's the weekend and if we'd get a chance to play the game or not 💔

  • @EA_Cade Thank you very much for your feedback. I am glad to know you are working on it and I hope it will be fixed soon as this option is missing me ! 🙂
  • deadncrispy's avatar
    deadncrispy
    Rising Veteran
    12 months ago

    I'm also having this issue and yes the boxes to allow gallery sims are checked

  • crinrict's avatar
    crinrict
    Hero+
    12 months ago


    • Gallery Sims are available again in Cupid’s Corner and the game no longer sometimes infinitely loads when traveling after adding one to your Sim’s contacts.

    Fixed in Patch 1.108.349/1.97

    Please check your lastExceptions if you have the matchmaker LE and try a new save for testing purposes to see if you still have issues with this.

    Use this thread to provide info: https://answers.ea.com/t5/Bug-Reports/LS-No-Gallery-Sim-in-Cupids-Corner-possibly-related-to/td-p/13952094/jump-to/first-unread-message

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