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Re: [FIXED] Photo frames will not upload to the gallery

@SassiLassi Oh my goodness.... just recognized the username! Hello aka Allears aka... okay, I'll stop 😉 ! Since we both build (and add photos to the walls on our builds) I absolutely sympathize and was very unhappy to find what I found when testing your issue in my game. 

In my game I found that:

  • Frames previously added to the photos on the walls in homes already in my game are naked - the frame has been stripped/deleted.
  • I found that when I place a copy of one of these homes from my library into my game world the frames on the photos are deleted.
  • If I then add the new frames to my naked pics on the wall and upload the home to my library, when I re-download/place them, the frames are gone.

So... I can confirm this in my game.

My Info:

I am on Mac. I do not use Mods or CC. My updates/version are all current. I own all packs. Issue appeared 08/08/2019 after that day's patch.

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6 Replies

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  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @SassiLassi  Thanks! Your thread has been merged into the new bug report. I will edit my original post to include the relevant information in my game that may be useful to EA in troubleshooting this issue. :eahigh_file:

  • I can also confirm this. Just spent hours decorating and customizing frames - moved the lot and all frames are gone ☹️

  • juwels64's avatar
    juwels64
    Seasoned Newcomer
    6 years ago
    @schnuck01 This is very disappointing and frustrating! All those options for frames and now they're gone!!!!

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