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f521fed862ee7653
Seasoned Adventurer
3 years ago

Re: [FIXED] [PS/XB] Game constantly crashing (Patch 1.69)

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Up to date as of Jan 31, 2023
What expansions, game packs, and stuff packs do you have installed? All except MWS and Batuu
Steps: How can we find the bug ourselves? Play in live mode on PS5 for 5-30 minutes.
What happens when the bug occurs? The game crashes, and a screen appears telling me an error has occurred with thie Sims 4 app.
What do you expect to see? The game to continue running properly.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The January 31, 2023 update.

This error began occurring the first time I played in live mode after the 1/31 update. I deleted the user data and restarted the PS5, but that did not solve the problem.

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