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6 Replies
- HALirious9k9 months agoSeasoned Hotshot@EA_Cade This weekend I stumbled upon a workaround, I guess? I had a mailman stuck in a loop animation in the apartment complex entrance hall (with the wall mailboxes) and I entered CAS through a mirror interaction (Change Sim). Upon leaving CAS back into Live Mode the Ambrosia Newsletter was marked as delivered and it was available for collection in the mailbox, and the mailman wasn’t stuck anymore, so he just left the lot. (I play on console, therefore it’s a 100% vanilla game.)
- summergirl3459 months agoNew Traveler@EA_Cade its happening for my on a rental lot tho.
- ShadamiTome9 months agoSeasoned Ace
I'm on a rental lot as well and having this issue. At first, replacing the mailbox worked. Than I had to make sure to expediate the mail when it was already arrived. Than I had to replace the mail box after the mailman started waving repeatedly, reset him, and than expedite the mail.
Now, nothing seems to be working, and I'm still stuck on last weeks quests because I can't get the newsletter to show up AND clear that I waited for it.
- Xemisa2World9 months agoRising Adventurer@ShadamiTome I am not sure whether this will help or not, because I was not using a rental lot, but after I resolved my issues, the 2nd mail carrier came by for the Reaper's Rewards and it was fine, however the 3rd mail carrier was stuck in front of the mailbox right after I unlocked Rewards. This is what I did: the mail carrier was stuck in front of mailbox, so I sent a 1st Sim over to talk to her. The two were stuck in conversation. I left the Willow Creek mailbox in place, then queued up another 2nd Sim to talk to the mail carrier, then sent a 3rd Sim into CAS Mode through a bathroom mirror. I stayed in CAS Mode for a while, at least 3 minutes, no more than 10. I saved my family to the Library just in case. Then I left CAS Mode as usual and returned to the game in progress. The mail carrier was suddenly inside the house chatting with the second Sim I queued up to talk to her. Everything seemed to be normal again. I hope this works or yields some clues that can help you get your game running. Also, save very frequently and save your data to Library, Gallery, USB or elsewhere as a back-up if possible. I was finally able to catch back up to Week 4 on this PS4 after 5 or 6 crashes and 2 mailbox issues.
- @EA_Cade Hello, is there already an update for this issue? Really want to play the grim reaper event..
- EA_Mako9 months ago
Community Manager
Hey everyone,
Thanks again for the patience while were addressing this issue!
This should now be resolved with today's patch, along with the Wait for/Read Newsletter Task Not Completing issue. If you haven't already, please be sure to update your game before logging back in to give this another try.
If you're running into any other issues with the Reaper's Rewards event, please take a look through our known issues list here and let us know in the appropriate thread, or via a new thread if needed. Thanks!
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