Re: [FIXED] [XB/PS] Can't raise or Lower walls/Toggle floor (D-Pad Patch)

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? BASE 1.42.9.2300 (64 BIT)
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? By using you’re controllers D-pad to see you’re different floors.
What happens when the bug occurs? I try to use my d-pad to view my other floors in the house, the up and down buttons won’t let me view the levels in the house ( not in either build or live mode) controller is fine with other games (never had this problem)
What do you expect to see? Being able to view all my floors in build mode and live mode.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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Additional info:

Built a house from scratch, wouldn’t let me view floors in build or live mode. Decided to use money cheat and buy a house, still cannot view floors ☹️