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Re: [PS4] All packs showing up as new every time I load the game

Hi @MissHawkGirl

I have a few questions for you if you are willing to answer:

Do you have a EA Account linked to your PSN profile, or do you get the loggin pop up everytime you enter the game?

Does the pack screen also appear when you back to main menu?

Thank you!

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  • MissHawkGirl's avatar
    MissHawkGirl
    8 years ago

    Hi Icarus! Of course I'll answer any questions needed to help fix this. 

    I do have my EA account linked to my profile. Whenever I open the game my screen name shows up in the top right hand corner.

    The pop ups do not show up after loading into the game and returning to the main menu. I do get the popup confirming I own Grim's Ghoulish Guitar on the first time I return to main menu. After that any trips to the main menu are normal with no popups.

    After shutting down the game normally for that gaming session, or running into a bug that forces me to shut down and restart the game then the pop ups will be back and I will receive the pop up for the guitar again when returning to menu the first time. All items from these packs are marked as new at every game start as well. 

    Let me know if I may be of any further assistance, and thank you for your help!

  • SimGuruIcarus's avatar
    SimGuruIcarus
    Icon for EA Staff rankEA Staff
    8 years ago

    Thank you for the information @MissHawkGirl

    That help us a lot!

    We will continue investigating this issue and get back to you if we are still not able to reproduce it. 

    Happy Simming and thanks for your report!

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