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Anonymous's avatar
Anonymous
10 years ago

Re: Time freezing & Resetting

I also have Sims stuck in an idle animation and time continues to pass even though the UI indicates I'm paused. My game version is the Digital Deluxe Edition for base game and I have all currently available stuff and expansion packs installed as of 10-26-2015. My game is not modded and I'm not using any CC. I have save files and exception logs zipped up and will PM the link to someone official upon request. I have a video link and basic system specs below, but first a text explanation.

I actually started by repairing my game preemptively. I launched Sims4 and loaded my Legacy save in order to record another part in the series. Before loading my only played family in this save I entered build mode of the Daisy Hovel lot in Willow Creek. I didn't actually edit or change a thing on the lot, I merely wanted to save a clean version of that lot in order to replace it back into another save later. After saving that lot to my local Gallery I exited Build Mode back to the map and then loaded my Legacy family.

As is usual after having been in build mode prior to loading a played household all my Sims where standing in front of the home lot in their sleep wear. Last time I saved they were all asleep. I had them change out of their night clothes so I could pose them for a picture before starting my recording. There are 4 Sims in this household and after getting the pictures I wanted I sent two of them back to bed and queued several actions for the other two. These actions were queued up while I was still paused. Two of them went back to bed (had to click their bed to send them to sleep as the auto solve by clicking on Energy need isn't working lately), and the other two went about doing the actions I had set up for them.

I do give some commentary in the video as to what is happening but the actions so far went as they should. The point when the glitch happened is kind of a cluster but the husband (I think) wanted to autonomously hug his wife but I had directed him to grab a serving of the meal sitting on the counter. Then I had the wife hire an agent for the artists career. Then I had the husband hire an agent (same career) while he was still eating. Both hire agent actions went as planned.

About this time the husband got an uncomfortable moodlet from bad surroundings all of a sudden but I have no idea what was bad. I couldn't see anything broken or spoiled or dirty lying about. At this point I directed the wife to compliment her husband's outfit. Also right around this time the outside lighting to had shifted from night to morning. anyway, she walks over to him to compliment his outfit. He's still eating but gets ups from the table as she approaches and pulls out the remote to turn the TV off. It was at that moment when they became frozen in a short animation. The TV didn't turn off, the sounds where still playing, and I paused the game as that has helped get them out of the stuck state before. Even though the UI indicated the game was paused the clock kept ticking away. I couldn't switch control to the other Sim and they continued to animate while allegedly paused.

At this point I tried to simply exit the whole game without saving so I could reload the save from the beginning of the day and start over, but the game simply seemed to ignore my command to exit. I then tried to exit to main menu and got a warning about the game could not be saved and I would lose data. Since I had backed up all my save files before starting I chose to exit anyway just to get out of this. This resulted in a loading screen that went on for several minutes until I figured it wasn't going to actually finish exiting and I wound up killing the game in Task Manager. I have not attempted to load the game again as of this posting.

Here is the video of the events described above:

https://youtu.be/rVcy9st7rYs?list=PLfOh_lwDoAi8UZQ6yHa0QOswor7IoknDv

My system specs:

Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.150928-1002)
BIOS: BIOS Date: 05/06/14 19:40:30 Ver: 47.01
Processor: Intel(R) Core(TM) i7-4820K CPU @ 3.70GHz (8 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16320MB RAM
Page File: 2499MB used, 16251MB available
DirectX Version: DirectX 11
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

Display Devices
---------------
Card name: NVIDIA GeForce GTX 770
Manufacturer: NVIDIA
Chip type: GeForce GTX 770
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_84651043&REV_A1
Display Memory: 4033 MB
Dedicated Memory: 1985 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S24D390
Monitor Id: SAM0B65
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 10.18.0013.5850 (English)
Driver Version: 10.18.13.5850
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Hybrid Graphics GPU: Integrated
Driver Attributes: Final Retail
Driver Date/Size: 10/3/2015 01:06:17, 15716648 bytes

3 Replies

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  • Anonymous's avatar
    Anonymous
    10 years ago

    @daarsim wrote:

    About this time the husband got an uncomfortable moodlet from bad surroundings all of a sudden but I have no idea what was bad. I couldn't see anything broken or spoiled or dirty lying about. At this point I directed the wife to compliment her husband's outfit. Also right around this time the outside lighting to had shifted from night to morning. anyway, she walks over to him to compliment his outfit. He's still eating but gets ups from the table as she approaches and pulls out the remote to turn the TV off. It was at that moment when they became frozen in a short animation. The TV didn't turn off, the sounds where still playing, and I paused the game as that has helped get them out of the stuck state before. Even though the UI indicated the game was paused the clock kept ticking away. I couldn't switch control to the other Sim and they continued to animate while allegedly paused.


    Minor update to the above report. I went back and watched my video again and figured out that the Uncomfortable moodlet that Rocky got (he has the Neat trait) was from old tea left in the Tea Magic that had just spoiled right then. I also noticed that Rebecca had autonomously queued up some kind of social interaction with Rocky right before I had directed her to "compliment outfit" which of course was trying to cancel her autonomous action to replace it with what I had selected. That's the exact moment they all got stuck.

  • Kraslev's avatar
    Kraslev
    10 years ago

    It's a good thing you record anyway. I don't record anything, so I was not about to sit waiting for the glitch to happen and hoping I could record it.

    This has to be useful information for EA. Thank you for submitting it.

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