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Japantraum's avatar
Japantraum
8 months ago

[SE] [GRO] Invisible locker when I play game in laptop mode

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.111.102.1030 DX9 W...
crinrict's avatar
crinrict
Hero+
8 months ago
@Japantraum as there are other similar issues, could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
    • crinrict's avatar
      crinrict
      Hero+
      8 months ago
      @Japantraum Doesn't look like you have the same chip others have with issues but your graphics drivers are very old. Could you check if there's newer ones ?
      • Japantraum's avatar
        Japantraum
        8 months ago

        I'm not that versed in technology but Windows tells me I have the latest versions. And I can't find my graphic driver on the manufacturer's website. I'll let a friend of mine have a look, maybe they can help with that matter. 

        Thank you for your help.

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