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My computer is one of the newer Mac air models. I've had it less than a year. My graphics consist of an Intel UHD Graphics 617. As for my graphics in the game, they're usually the default options so low quality, with a medium scene resolution and a resolution of 2,880 x 1800. I've had a muck around with the options in the past, and nothing has fixed the issue.
- Bluebellflora5 years agoHero+@happygamer1
Please could you attach your Config.log file to a post here. You can find it in your Sims 4 folder.- 5 years ago
Here it is, thanks for taking the time to try to help. I appreciate it. 🙂
- Bluebellflora5 years agoHero+
Thanks 🙂 Can you update your macOS to the current version of Catalina, 10.15.6, You can do this through System Preferences > Software Update.
It is odd that in the Config the game cannot find your Intel GPU as it is clearly shown in the GraphicsCards.sgr file which lists all recognised cards:
card 0x87C0 "Intel (R) UHD 617" $cardLevelMedium $resolutionMedium
I wonder if it is because the level is set to medium. We can change that but first please update your OS and see if that helps.
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