Sims unable to perform any actions
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.109.185.1030
What expansions, game packs, and stuff packs do you have installed? All expect Love Struck, Crystal Creations, Journey to Batuu, Cozy Bistro, Riviera Retreat, Party Essentials, Urban Homage, Castle Estate, Simtimates, Decor to the Max, Courtyard oasis, Bust the dust, and Country kitchen
Steps: How can we find the bug ourselves? Unsure
What happens when the bug occurs? When I open a save, even though my Sims have actions queued up, they will just stand/sit in place. They will make some small movements such as nodding their heads if they were previously talking with another Sims when I saved the game, or moving their arms if they are toddlers, up aside from that they will do nothing. I am also unable to switch between Sims unless I pause and unpause the game.
What do you expect to see? My Sims should be able to move normally and be selectable.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The patch released on the 18th of September 2024. It included a lot of bug fixes, changes to DirectX 11, a massive base game update, and performance updates.
When I open a save, even though my Sims have actions queued up from when I last played, they will just stand/sit in place. They will make some small movements such as nodding their heads if they were previously talking with another Sims when I saved the game, or moving their arms if they are toddlers, up aside from that they will do nothing. I am also unable to switch between Sims unless I pause and unpause the game.
This bug has made it so I am completely unable to play the game. I have tried resetting each Sims, but this did nothing. When I try to close the game, the window won't close until I force it to.