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marzz_og's avatar
2 years ago

stuck in work mode at home, cant travel to hospital, patients spawn to sims home

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 4
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? wait for Doctor Sim to be asked to go to work, then click Join to work
What happens when the bug occurs? when you click join to work, it goes into work mode on the home lot. no option to travel to the hospital for work.
What do you expect to see? screenn. appears as if she is working, showing all the tasks in the top left corner that need to be completed by the doctor but on the home lot. a couple of times when it happened patients spawned on the home lot as well but could not be helped because my sim doesn't own medical equipment.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

coming here to see if anyone else is having this issue. every time I play with my doctor sim and it comes down to joining her to work, it allows me to join her HOWEVER she is stuck working from the home lot. it still brings the drop-down menu on the top left side with all of the things she should accomplish during her work shift (ie. diagnose three patients, administer medicine to patients. etc.) but she is at the home lot with no option to travel to her actual job. Sometimes patients even show up at her house but she can't do anything medical for them because she doesn't live at a hospital with medical equipment LOL I've saved and exited the game numerous times, tried with different sims and deleted all my mods, I literally have no clue why this is happening, and its sooooo frustrating :,( please help

1 Reply

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  • Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Close the game again
    • Just COPY your save game from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created. All cc used will be gone from your ave game but since you're working on a backup you can just put back the original once you figured out what's going on.
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.

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