Forum Discussion

janyses's avatar
janyses
Seasoned Ace
3 years ago

The game failed to save. Error Code: 507:6b866:3efd0bcf

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Occasionally (10% - 49%) What is your current game version number? 1.98.158.10...
crinrict's avatar
crinrict
Hero+
4 years ago
@traditionallimb Does it happen with any save or only a specific one ?

Do you have enough disc space ?
janyses's avatar
janyses
Seasoned Ace
4 years ago

So this just happened to me. Could not save, save as, etc. Same error code as the OP. Turns out, I had just started a group cooking situation and it prevented me from saving. So I un-paused the game, let my sims finish cooking, and I could save again. Last Exception:

Spoiler
1.200.000.556.Release</buildsignature><categoryid>group_cooking_situation.py:286</categoryid><desyncid>8a68a70b1eb7c8cb6268cc61</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (AttributeError: 'NoneType' object has no attribute 'id')&#13;&#10;Traceback (most recent call last):&#13;&#10;Caught and logged:&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1655, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 1126, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_cooking_situation.py", line 281, in save_situation&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 761, in save_situation&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_complex.py", line 1033, in _save_custom&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\complex\group_cooking_situation.py", line 286, in _save_custom_situation&#13;&#10;AttributeError: 'NoneType' object has no attribute 'id'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
</root>
  • crinrict's avatar
    crinrict
    Hero+
    4 years ago

    @janyses Any mods in your game or also not as OP ?

    • janyses's avatar
      janyses
      Seasoned Ace
      4 years ago

      Yes, I do have a few mods. Normally, I'll remove the mods first and test before reporting here but since the OP got this error without mods...

      Also, I would have lost progress if I took the mods out, because I couldn't save. The last exception mentioned group cooking, so that's how I got the idea to let them finish cooking; and it worked.

      • crinrict's avatar
        crinrict
        Hero+
        4 years ago

        @janyses Could you do me a favor and report this in the bug forum ?

        If you're not prompted for the form, please add these to your post. I'll merge this afterwards

        Product: The Sims 4
        Platform:
        Which language are you playing the game in? 
        How often does the bug occur? 
        What is your current game version number? 
        What expansions, game packs, and stuff packs do you have installed? 
        Steps: How can we find the bug ourselves? 
        What happens when the bug occurs? 
        What do you expect to see? 
        Have you installed any customization with the game, e.g. Custom Content or Mods?
        Did this issue appear after a specific patch or change you made to your system? 

        Could you also send me your save game (bugged version) ?

  • Jamekah31's avatar
    Jamekah31
    3 years ago

    Same. I reset my sims to stop the group cooking and it saved 

    • crinrict's avatar
      crinrict
      Hero+
      3 years ago
      @Jamekah31 Could you create a report in the bug forum ?
      • Jamekah31's avatar
        Jamekah31
        3 years ago

        I don’t know how to create a post on the forum

  • hugandkissasim's avatar
    hugandkissasim
    3 years ago

    Thank you!!! This was exactly my error! Thank you so much! 

  • daejohnson's avatar
    daejohnson
    3 years ago
    @janyses Thanks! My wife and I cancelled a group that had not started yet and that got us past this error too!
  • Aiphire's avatar
    Aiphire
    2 years ago

    OMG THANK YOU! This just happened to me and I was freaking out, I started a group cooking as well and it wouldn't let me save lol 

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