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GreenDot2300's avatar
2 years ago
Solved

Top Surgery Scars

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Newest version as of 03/28/23
What expansions, game packs, and stuff packs do you have installed? All expansion, game, and stuff packs + bust the dust kit
Steps: How can we find the bug ourselves? Top surgery scars doesn't show in CAS
What happens when the bug occurs? In CAS
What do you expect to see? Top surgery Scars
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I've repaired the game multiple times. Still nothing

  • @GreenDot2300 Since there was a fixed today for the scars, I'm going to lock this. Feel free to make a new post if your'e still having issues.

2 Replies

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  • Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by clicking on the dots in EA app.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

    If this doesn't help, please post a picture of that CAS section how it shows for you.

  • @GreenDot2300 Since there was a fixed today for the scars, I'm going to lock this. Feel free to make a new post if your'e still having issues.