This issue happens to me as well, and I noticed it happen when I speed up the game. I did repair the game few days ago, haven't try to speed up the game yet after repairing so not sure if it fixed or not.
EA Staff (Retired)Sul Sul, everyone!
As I can see it has been quiet around this bug for some time, but the request that SimGuruIcarus posted last year is still active:
So if any of you got a
DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Config.log
(Which can be found in \Documents\Electronic Arts\The Sims 4)
or a save game (optional)
and you are happy to share those files with us, that would really be super helpful!
Thanks so much and Happy Simming everyone!!! 🥳
