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Factory Reset
Hi
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Put back your save game and try again. If it works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
....
Moving this to tech for troubleshooting as you said it was a mod that caused it in the first place.
repairing the game, having it remake the files, it still doesn't want to let me into caster's alley. I've deleted saves, kept my mods out of the game, it still doesn't want to work
- kreatora6 years agoHero (Retired)
@BriarRosamelia
To go to the Caster's Alley you must zoom off the map and choose the destination - best near a shop - to which you send the sim. This portal works as the door at home and will not transfer you to the map.
I don't work for EA- 6 years ago
Really? I thought you had to use to use the portal to get in to casters alley. I noticed the one time I got in it didn't give me a loading screen, but doesn't each area have a limit to how far you can zoom off the map?
- kreatora6 years agoHero (Retired)@BriarRosamelia
Check it. 🙂 If you choose a place on the neighboring flying magic island and click there on the land your sim will go there alone. If he has a broom, he will fly there. If he has no broom, he will use the portal. The whole land of magic can be seen - no matter where your sim is there. These are not separate worlds to which you have to go through the loading screen.
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