[V] Moving stacks of Plasma Packs freezes game

Would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like dropbox,, googledrive or OneDrive and PM me the link.

It's going to take a couple of days for the file to upload; I have terrible internet and I'll need to pause the upload so we can do other things with it. I'll DM you when it's done. Welcome back, btw. 

ETA: nevermind, I guess when nobody else is using the internet it decides to go really fast. DM incoming. 

@aimalyn Thank you.

Is your save that big ? You can just send the one save file that's affected instead of zipping the whole folder. One save is usually not that big.

Here's instructions to find the right save: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/7368675#M83549

Edit

Thanks for the save. I'm not having any issues. 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

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@aimalyn wrote:

I was playing with some fairly simple mods, so I disabled them to see if that was causing the problem and it still happened. 

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Did you simply disable them in-game?

If so, that's not enough to truly test a game without mods. You should temporarily move your mods somewhere else on your computer, delete "localthumbcache.package" from your Sims 4 folder in Documents, and repair the game in Origin, then see if that fixes your freezing issue. 🙂

EDIT: Didn't see that Crinrict already asked about the specs until it was pointed out on Discord. Oops! ^_^;

If it's not happening for you, then I'll get over it I guess. I figured it was probably a me thing when there wasn't already a bug report about it. Here's the DxDiag you requested. 

My graphics are all on medium. I tend to avoid updating drivers since I've had some traumatic experiences in the past but I could give it a whack and see what happens. 

It only seems to happen with plasma packs, but that's the only thing I let sit in my sims' inventories. Everything else I move out of there asap: I hate an untidy inventory and you can't organize these inventories the way you could in Sims 3. The game doesn't get laggy at all, except for when I accidentally pick up the stack of packs instead of clicking on the individual one to get them to drink it. 

When I say the game froze, that's not entirely accurate. Time stopped, and my sim stood there, but he still had those ambient movements that sims have when they aren't actively doing anything. He made noises and stuff, shifted in place, looked at his fingernails, etc. But time wasn't ticking and I couldn't do anything. I eventually just shut down the game without saving (because I was afraid of saving the error). 

@aimalyn Did you try pressing ESC to see if that unfreezes the game ?

Does sound like the game froze processing the info or something.

I'm going to tag this as needs info to see if anyone else has issues with the packs

Maybe you could also try on a fresh user folder to see if you also get freezing if there's no mods/cc stuff in there at all.

I did try pressing escape, like 11 times. After a couple of minutes, I just shut down the game. 

Thanks for your help, I'll be interested to see if anyone else has this issue.