I created a whole new save file to rebuild my worlds as my existing one had lots corrupt with the exclaimation marks.In the new save file I created, a Maxis created vacation lot in San Myshuno fails to load in build mode. I've also tried placing a new build on it straight from my own save files and every time it crashes the game or just sits on a loading screen. I can't complete my worlds as they were because of this issue.

@sheryn79 Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?Best is to delete the ones you have, then trigger the error and check if new ones are created.If that is the case, please upload them to a new post in this thread.Please either create a .rar file to upload or copy/paste the content into your post. Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

@crinrict I removed the files and then tried again to load the lot. But it just sits on the diamond loading screen and won't load it. A new last exception is not created. I don't play with mods or cc and never have. I've tried repairing the game for both my corrupt save file and this but it isn't fixing the issue.

@sheryn79 Is it just that specific lot ? Could you test another vacation lot in a different world ?

Apologies. Vacation lot is in San Sequoia not San Myshuno.But back to your question, other vacation lots are working, but I've just noticed another vacant lot in San Sequoia won't load either. Seems to be a problem in that world.

@sheryn79 Would you be willing to share your save with me ?If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.

Vacation lot in San Myshuno won't load

21 Replies

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crinrict
Hero+
12 months ago
@sheryn79

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

Best is to delete the ones you have, then trigger the error and check if new ones are created.

If that is the case, please upload them to a new post in this thread.

Please either create a .rar file to upload or copy/paste the content into your post.

Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.
sheryn79
Rising Novice
12 months ago
@crinrict I removed the files and then tried again to load the lot. But it just sits on the diamond loading screen and won't load it. A new last exception is not created. I don't play with mods or cc and never have. I've tried repairing the game for both my corrupt save file and this but it isn't fixing the issue.
crinrict
Hero+
12 months ago
@sheryn79 Is it just that specific lot ? Could you test another vacation lot in a different world ?
sheryn79
Rising Novice
12 months ago
Apologies. Vacation lot is in San Sequoia not San Myshuno.

But back to your question, other vacation lots are working, but I've just noticed another vacant lot in San Sequoia won't load either. Seems to be a problem in that world.
crinrict
Hero+
12 months ago
@sheryn79

Would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.
sheryn79
Rising Novice
12 months ago
Thanks. I also tried clearing my cache files after some more research. That allowed me to load the lot I wanted on to the vacation lot in San Sequoia but since doing this, the load screen icon is still doing it on other lots across this world where it literally just gets caught in the load screen. I've also tried changing resolution. I'm going to try backing up and reinstalling the game, but if this doesn't work, I will see if I can zip my files for you as requested as I'd really like to try and rectify my other corrupt save too. There it appears the exclamation lot houses in Willow Creek are residential lots but says they are owned lots even though I have never used them as retail lots or rental properties. I've tried selling them but it just goes from one colour exclamation to another. I gave up on the fix to create this whole new save and haven't even played. Literally just rebuilding with one lot owned. But it seems to be having issues too. I have a feeling it might have something to do with the in game gift rewards running at the moment as I had received these all before, but now the system is popping up with them again each day for me to accept them all over again.
crinrict
Hero+
12 months ago
@sheryn79 You mean you have the exclamation issue on this save as well ? If so, you probably just have that issue. There's many users reporting it happens on new saves for them to.

I personally haven't looked into it at all.
sheryn79
Rising Novice
12 months ago
The exclamations were occurring in my original saves, not this one as this is a whole new save that I started to rebuild my original world. But I would like to have a look at both and see if either can be fixed.

Just a further update:
1/ We uninstalled and reinstalled the game, and then put our latest game save file back into the required folder.

It still just hangs on loading some lots on the updated save.

Can you tell me where I would need to send the zip files to for you to have a look. I’ll include the removed last exemption files in case these offer any clues.

Thanks
crinrict
Hero+
12 months ago
@sheryn79 Just upload to google drive, onedrive, wetransfer or dropbox and DM me the link.
sheryn79
Rising Novice
12 months ago
Thanks, I have sent files with a bit more detail. Let me know if you find anything that helps resolve any of the issues described.