Forum Discussion
crinrict
6 years agoHero+
@RedAmu I merged your post with the other reports on this.
Are you on PC or Mac ?
Could you post your specs ?
For Mac: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M162
For PC:
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
Are you on PC or Mac ?
Could you post your specs ?
For Mac: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M162
For PC:
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
6 years ago
Hellp thanks for helping me I got an laptop pc and here is my DxDiag attached.
(It is in swedish Sorry)
- crinrict6 years agoHero+
As you have a dual card setup, could you please also attach a file called config.log and attach that as well ?
Also try updating your graphics drivers for the Nvidia card. Maybe that fixes it.
- 6 years ago
Thanks everyone For all the help but it was just a simple setting that needed to change the Graphic setting to Ultra, was a bit blind and didn't look.😳
thank you all for everything and sorry for so very simple problems ...😳
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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 11 years ago
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