Forum Discussion

preddilala1's avatar
6 years ago
Solved

[WORKAROUND] Error Code 102:8562a17

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.55.105.1020
What expansions, game packs, and stuff packs do you have installed? i have basically all the packs installed and recently the realm of magic.
Steps: How can we find the bug ourselves? Could be in the saves or data but i have no mods or cc.
What happens when the bug occurs? The game loads in perfectly fine but when i try to play on any household it instantly gives me- (the game failed to load. Error Code:102:85621a17:242d1043)
What do you expect to see? Wanted to play my normal households but can't due to this pop up tab which instantly reverts me back to the menu screen even in build mode.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

This is what it says each time i try to load a household or enter build mode.

(The game failed to load. Error Code:102:8562a17:242d1043)

  • crinrict's avatar
    crinrict
    6 years ago

    @preddilala1 Found your issue. It seems that one of your friends households (the one Zoe and Mandy) got corrupted or caught somewhere in the void as there's an Last Exception saying they are not in the household.

    I got it to work with these steps

    1. Load the household manager and find your household
    2. Click on transfer Sims between households
    3. Create a new household and move both ladys over (click on sell all lot furnishings)
    4. Move them back into their house.
    5. You should now be able to load your households again.

    Will pass on your save so QA can figure out why it corrupted in the first place.

11 Replies

Replies have been turned off for this discussion

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 60 minutes ago