@indiecaitOh no how frustrating. How far did you get with your game before this happened again? Did you place any lots from the Gallery or Library or were you starting from scratch? How many file slots were you using?
I'm adding a link to Xbox Support here for you too as they can be really helpful if you get someone who knows The Sims. I've had some really insightful chats with them.
https://support.xbox.com/en-GB/contact-us
If you do speak to them, have your Xbox on so you can go through it with them. They will probably want to know about file sizes, etc.
@indiecait and @pamjay here's the bug template to copy, paste and fill in with your information. If you get the time it would be helpful to know more about your system and owned content. Thanks.
Product: The Sims 4
Platform:
Which language are you playing the game in?
How often does the bug occur?
What is your current game version number? consoles is currently 1.97.2.2300
What expansions, game packs, and stuff packs do you have installed?
Steps: How can we find the bug ourselves?
What happens when the bug occurs?
What do you expect to see?
Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system?
Please describe the patch or change you made.
Product: The Sims 4
Platform:Xbox Series X
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.97.2.2300
What expansions, game packs, and stuff packs do you have installed? Lovestruck, for rent, horse ranch, growing together, high school years, cottage living, snowy escape, eco life style, discover university, island living, get famous, seasons, cats and dogs, city living, get together , get to work, werewolves, my wedding stories, dream home decorator, realm of magic, strangerville, jungle adventure, parenthood, vampires, dine out, spa day, outdoor retreat, crystal creations, home chef hustle, paranormal, nifty knitting, tiny living, moschino, my first pet, laundry day, toddler, fitness, bowling night, vintage glamour, backyard, kids room, romantic garden, movie hangout, cool kitchen, perfect patio, luxury party, spooky, party essentials, urban homages both galore modern luxe, poolside , book nook , grunge revival, bathroom clutter, simtimates collection, everyday clutter, pastel pop, desert luxe, first fits kit, little campers, moonlight chic, decor to the max, carnival streetwear, blooming rooms, modern menswear , in neon arrival, industrial loft, fashion street courtyard oasis, bust the dust. County kitchen
Steps: How can we find the bug ourselves? I don’t know.. seems to be happening on Xbox/ console. Have seen a few report tbh is
What happens when the bug occurs? The game is showing that it is saving, however, it is not saving. My game files are all showing “Autosave” instead of the name I gave them. I will play the game, save frequently as always, then when I am done playing I will exited the game, then come back to play, and all of my progress has been lost. It will not load where I previously left it. If I age up for example they will be reverted back before save:
What do you expect to see? I would like to be able to save my game and play!
Have you installed any customization with the game, e.g. Custom Content or Mods? On console so no
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure. Had love struck and the update for a little while?
