Forum Discussion

KittyCat7480's avatar
KittyCat7480
5 years ago

[XB] Loading Screen Frozen When Trying To Start Game

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1....
CommishLawWonder's avatar
CommishLawWonder
New Hotshot
5 years ago

After the update which I installed, the service crashed. After the XBox Lives is back up, this game refuses to load. Sergeant LawWonder ain't too happy about this. The full shutdown, unplug then plug back in and start up the console didn't do jack. Fix this game!

summerbnik's avatar
summerbnik
Rising Rookie
5 years ago

I have this same issue. Xbox live finally comes back and the Sims 4 now refuses to load. I attached an image of where it stops for me. 

  • 247Mitzy's avatar
    247Mitzy
    Rising Vanguard
    5 years ago
    @summerbnik This is where it stops for me, too.
    • summerbnik's avatar
      summerbnik
      Rising Rookie
      5 years ago

      And it’s definitely an issue with just the Sims 4 because I played Ark: Survival Evolved first when Xbox live came back and have had zero issues loading and starting that up. 

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 6 years ago