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Jeraye's avatar
12 months ago

[XB] Unable to close menus

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Idk
What expansions, game packs, and stuff packs do you have installed? I have the cats and dogs, just installed growing together, my first pet, and backyard stuff.
Steps: How can we find the bug ourselves? I'm not sure, but open the calendar and then add event and try to close
What happens when the bug occurs? When I open up the calendar and try to add event when I try to close the calendar nothing closes and I can only see that page
What do you expect to see? The calendar page going away and I go back to game play
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Idk
What expansions, game packs, and stuff packs do you have installed? I have the cats and dogs, just installed growing together, my first pet, and backyard stuff.
Steps: How can we find the bug ourselves? I'm not sure, but open the calendar and then add event and try to close
What happens when the bug occurs? When I open up the calendar and try to add event when I try to close the calendar nothing closes and I can only see that page
What do you expect to see? The calendar page going away and I go back to game play
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I've been playing sims 4 for a long time and this has never happend. I play on xbox so I don't have cc or mods. When I try to plan an event on the calendar the moment I try to exit it won't close, but I can move my cursor. The cursor even changes when I hit the B button. This is happening after I installed the growing together pack, and after the updates and patches. Can someone please do something, the only way I can fix this is going back to the main menu.

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  • It's not just the calendar. Whenever I click anything that pulls up another screen or anything where I can select it doesn't close. I just opened the milestone view thing and when I clicked on one my cursor type changed and I couldn't close, also when I do interactions, when I click on more my cursor type changes and I can't click the back button anymore I have to click the surrounding background to get it off the screen. This is really frustrating because I just spent 30 dollars on this and the game can't even function like I can't do anything at all. I spent my money on this and this is what I get, I can't even play. This has never happened before.

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